Get in Touch with Us

Should you require assistance with Bitcoin Connect, be assured that our dedicated support team stands ready to provide the assistance you seek. Reaching out to us is a hassle-free process, with the option to contact us via email or phone—choosing the method that aligns best with your preferences.

It’s worth noting that our support team specializes in delivering both technical and general support tailored specifically for Bitcoin Connect. Additionally, they are well-equipped to address inquiries related to our Bitcoin Connect build-it version.

For any queries related to your trading activities, we kindly request that you direct them to one of our trusted execution brokers. If you have yet to establish an account with one of our endorsed brokers, please inform us, and we will facilitate direct contact with them on your behalf.

Our team is available to assist you from Monday to Friday, 9:00 am to 6:00 pm, UTC+8.

Whether your inquiries pertain to technical support or a desire to gain deeper insights into our trading system, rest assured that our team is fully committed to assisting you in maximizing your experience with Bitcoin Connect. Your success and satisfaction are our top priorities.

Learn how You can Start Your Trading Journey

* By submitting you confirm that you’ve read and accepted the privacy policy and terms of conditions.

** By submitting this form, I agree to receive all marketing material by email, SMS and telephone.

*** All Trading carries risk.