When you find yourself in need of assistance with Bitcoin Connect, rest assured that our dedicated support team is at your service, ready to provide you with the assistance you require. You have the flexibility to reach out to us through email or phone, selecting the method that aligns best with your preferences.
It’s important to note that our support team specializes in offering technical and general support specifically for Bitcoin Connect, as well as handling inquiries related to our Bitcoin Connect build-it version.
If you have any questions concerning your trading activities, we kindly request that you direct them to one of our trusted execution brokers. In case you haven’t yet established an account with one of our endorsed brokers, please inform us, and we will facilitate direct contact with them on your behalf.
Our team is available to assist you from Monday to Friday, 9:00 am to 6:00 pm, UTC+8.
Whether your inquiries revolve around technical support or a desire to gain deeper insights into our trading system, rest assured that our team is committed to assisting you in maximizing your experience with Bitcoin Connect. Your satisfaction is our priority.
